Today, the blog brings you the second part of a really great post from Tommy Jernejcic. Tommy is a flight instructor, ex-Fedex Feeder C208 Pilot, and current Surf Air Pilatus PC12 Pilot. This second part details Tommy's experiences flying as with Surf Air, an amazing California start-up. Thanks again Tommy for writing in!
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Well, we like to say that it is more like being a customer service agent who happens to be a pilot. We place an enormous amount of emphasis on member service. We don’t have flight attendants, so while the concierges are the first and last faces that a member sees, we as pilots are who they spend the greatest amount of time with. We walk them out to the plane. We board and brief them. We are responsible for the flight experience. We deplane them. We unload and return their bags to them. We get to know them.
The two biggest pieces of career advice I give to my flight students are:
For more information on Surf Air, click here: http://www.surfair.com/